“Compass” Research, Training and Consultancy Center NGO is implementing the project in cooperation with its partners; “NGO Center”, “Youth Cooperation Center of Dilijan” NGO and “Information Systems Development and Training Center” NGO, implemented the “Participatory Monitoring for the Creation of Intelligent Communities in Armenia” project in the scope of the sub-grant provided in the framework of the “Commitment to Constructive Dialogue” Project, which is implemented by a Consortium led by the Armenian Lawyers’ Association NGO.
In July-December 2018, within the framework of the project, a survey was conducted in 6 enlarged communities of 3 marzes of Armenia, which was aimed at assessing the quality of a number of services provided by the community, and assessment of their the cost-effectiveness. Three regions included in the program are Shirak, Lori, Tavush. In each of them two large communities have been selected as respectively. Akhuryan and Ashotsk in Shirak Region, Stepanavan and Tumanyan in Lori Region, and Dilijan and Noyemberyan in Tavush.
The survey was aimed at evaluating the quality of garbage collection and sanitation services provided by municipalities in selected communities. The study consisted of two components. In the scope of the first component, the assessment of population’s satisfaction was conducted using the quantitative method of surveys based on the quota model. In total, 902 requests were made. Within the framework of the second component, the monitoring of garbage disposal system in enlarged communities was carried out. In all the settlements that are part of the enlarged communities, garbage containers placed in the streets, garbage trucks, and municipal/centralized landfills have been monitored. In total, the monitoring list included about 249 streets.
Part of the financial analysis of the survey includes the analysis of the cost of garbage collection and sanitation cleaning in the six enlarged communities, the formation and evaluation of capital funds created in the communities.
Within the framework of the research, a joint roundtable discussion with the International Center for Human Development (in Chatham-house format) was held on the topic of identifying sectoral problems and outlining the solutions.
Garbage Disposal: Monitoring Report on 6 Large Communities in Shirak, Lori and Tavush (available in Armenian language).